Terms of Service

1. Acceptance of terms

These Terms of Service ("Terms") govern your use of the BlueCollar AI website (bluecollar.ie) and the general terms under which we provide our AI receptionist service. By using our website or engaging our service, you agree to these Terms.

If you're a paying client, the detailed commercial terms of your engagement, pricing, billing, guarantee, and cancellation, are set out in our Service Agreement, which takes precedence over these Terms for anything specific to your service.

2. The service

BlueCollar AI provides an AI-powered virtual receptionist service that answers, qualifies, routes, and logs inbound calls on behalf of trades and service businesses in Ireland, along with related services such as website building.

The service is configured individually for each client's business. We don't guarantee any specific business outcome (call volume, conversion rate, or revenue), only that the service will operate as configured and agreed during onboarding.

3. Accounts & eligibility

To become a client, you must be authorised to act on behalf of the business you're representing and able to enter into a binding agreement under Irish law.

You're responsible for the accuracy of the information you give us during onboarding, since it's used to configure how your AI receptionist handles calls.

4. Acceptable use

You agree not to use our website or service to:

• Break any applicable law, including telecommunications and data protection law
• Attempt to interfere with, disrupt, or gain unauthorised access to our systems
• Use the service to harass, defraud, or mislead callers
• Resell or sublicense the service without our written agreement

We reserve the right to suspend or terminate service for any client found to be in breach of this section.

5. Fees & payment

Pricing, billing terms, and our guarantee are set out in full in the Service Agreement agreed with each client. In summary: plans range from €100 to €1,000 per month depending on call volume and features, a one-off setup fee applies, and there are no long-term contracts.

6. Intellectual property

The BlueCollar AI name, logo, website design, and underlying technology belong to BlueCollar AI Ltd. Nothing in these Terms transfers ownership of our intellectual property to you.

Data captured on your behalf by your AI receptionist, call summaries, lead logs, and integration outputs, belongs entirely to you. See our Privacy Policy for detail on how that data is handled.

7. Disclaimers & limitation of liability

Our website and service are provided "as is." While we work hard to keep the service reliable, we don't guarantee it will be uninterrupted or error-free.

To the fullest extent permitted by Irish law, BlueCollar AI's liability to a client is limited as set out in the Service Agreement. Nothing in these Terms limits liability that cannot lawfully be limited or excluded.

8. Termination

We may suspend or terminate access to our website or service if these Terms are breached. Clients can cancel their service in line with the notice terms set out in the Service Agreement.

9. Governing law

These Terms are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

10. Changes to these terms

We may update these Terms from time to time. When we do, we'll update the "Last updated" date at the top of this page. Continued use of our website or service after changes are posted means you accept the updated Terms.

11. Contact us

Questions about these Terms? Get in touch: